Refund policy

All products sold by Oroville Atelier Co are digital downloads. No physical item will be shipped.

Due to the nature of digital products and immediate access to downloadable files, purchases are generally non-refundable once the digital files have been accessed or downloaded, except where required by applicable law.

If you experience a technical issue with your download, receive an incorrect file, or encounter a corrupted file, please contact us and we will assist you with accessing the correct files.

Please review the product description and included file formats and sizes carefully before purchasing.

Nothing in this policy limits any rights or remedies that cannot legally be excluded under applicable consumer-protection law.